Guildford BID

Business Improvement District

BID Login

What is a BID?

A Business Improvement District, or BID, is an arrangement whereby businesses collaborate to decide what services and improvements (in addition to those already provided by the public agencies) they wish to make in their location, how they are going to manage and deliver those improvements and what they are prepared to pay to make them happen.

As central and local government funds steadily decrease, a great many town centres are deciding to adopt or continue this private sector management model called BIDs, to better fulfil the wishes and wants of their business community.

Experience Guildford BID is an example of this and is funded by retail and leisure businesses in the area that pay a set levy based upon their rateable value. This investment is ring-fenced and can only be spent within the BID area on the ideas and themes agreed and voted upon in a business plan.

We move forward for you.

Get in touch

Project Leads

Amanda Masters

Chief Executive 07885 995711 [email protected]

Pete Lambert

Town Safety & Venue Liaison Manager 07711 408142 [email protected]

Emma White

Town Safety & Venue Liaison Officer 07885 469236 [email protected]

Frankie Gale

Business Support Officer 07885 995719 [email protected]

Vida Ragbir

Marketing and Events Manager 07715 660217 [email protected]

Town Rangers


Town Ranger Manager 07957 616095 [email protected]


Town Ranger 07711 408140 [email protected]


Town Ranger 07711 408137 [email protected]

Board of Directors

Sally Anne Lowe

Yvonne Arnaud Theatre, Chair

Jane Lyons

The Keep, Deputy Chair

Andy Wood

HSBC, Finance Committee Chair

Ian Blyth

The Mandolay Hotel

Lisa Taylor

Guildford Institute

Tom Hunt

Guildford Borough Council

Dawn Hudd

Guildford and Waverley Borough Council’s, Joint Strategic Director

Nick Wyschna

The Fallen Angel

David Goddard

Biddles of Guildford

Abi Bowden

Metro Bank

Alan Margetts

The Kitchen Store

Vicky Hickson

The Friary Centre

Benefits of the BID


awareness of the town


the safety and cleanliness of the town


to improve town parking and access


business support for BID members

Our initiatives

View all

Proudly Independent

On the hunt for that something a little different? Don’t always want to follow the crowd? Then assert your independence and make sure you shop at the town’s eclectic mix of independent stores and busi...

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Safe Places

A safe place helps vulnerable people if they feel scared or at risk while they are out and about in the Guildford community and need support right away. ...

Read more

Real Change Guildford

Real Change raises funds from business and the public to support people in their local area experiencing homelessness....

Read more

Defibrillator Locations

A list of businesses who have defibrillators. If you have a defibrillator that is not listed or are interested in any training please read more...

Read more

Greener Guildford

Life with less plastic, made easy. Refill connects you to places to eat, drink and shop with less waste....

Read more

Breastfeeding Friendly Retailers

We have launched a new campaign to highlight who welcomes breastfeeding mothers in Guildford town centre....

Read more

More information...

  • Levy payers can provide feedback to the team at the email addresses above, [email protected], or log in to the BID Hub
  • In our third and latest ballot (October 2022) we had a turnout of 29% of 565 eligible voters. We achieved a 'yes' vote of 78% and gained 91% by rateable value
  • We report our expenditure every year with the levy bills. Download the latest report below
  • Levy payers may request copies of the Board meetings by contacting [email protected]
  • Board members are requested to declare any pecuniary interests at the beginning of every Board meeting
  • Each Board member is provided with a guide for Directors. Download the guide below
  • Directors are required to declare Pecuniary Interests at the beginning of each Board meeting. A copy of the Register of Pecuniary and Personal Interests can be obtained by contacting [email protected]
Download Business Plan

Accounts Year Ending January 2023

Latest Company Accounts

AGM MInutes

AGM Minutes

Annual Billing Report

Download the report here

Memorandum & Articles of Association

Download here

Guide For Directors

Download here

Financial & Organisational Protocols

Download here