Guildford Borough Council’s Care and Repair Team has been shortlisted for the National Healthy Housing Awards. This award recognises individuals who have transformed people’s lives and helped them overcome difficulties through excellent customer service and great workmanship in adapting the homes of those in need.

Lead Councillor for Community, Cllr Julia McShane says “I am thrilled to hear that the team have been shortlisted for this award. The team always strive to reach the best outcome for each individual and work with individuals and their families to adapt and repair their home where needed. The change in policy to include a non-means-tested preventative grant has seen staff deal with the most vulnerable and fragile residents over the last few months, and I know the team will continue to help the local community as best they can.”

The Care and Repair Team can help with a variety of home improvements and adaptations to make it more comfortable or easier to live in. They can also visit your home and offer free advice on practical solutions and support with making the most of your income if you receive income support or attendance allowance.

The team seek to empower residents by adapting their homes with the aim of allowing them to live independently for longer. This helps to prevent the escalation of care needs and also helps to support health and wellbeing. They have been able to reach the most vulnerable and isolated, offering support to ensure their home environment meet their specific needs. Other services provided include urgent essential repairs and de-cluttering of homes, as hoarding can often be an issue, allowing residents to reconnect with their communities.

Councillor Angela Goodwin, Ward Councillor for Friary and St Nicolas said “This is a fantastic achievement and it is lovely to hear that the team have been recognised for their hard work. I have personally experienced working with the Care and Repair team and I am very grateful to them for all their efforts, as I know many people in our borough are too.”

The Care and Repair Team has introduced a community-based falls prevention educational programme to offer guidance on a range of topics to keep residents safe in their homes. More recently, the ‘Safe and Settled’ service was launched to provide short-term support to patients returning home from hospital and ensure that any urgent minor adaptations and repairs are made to the patient’s home along with providing wellbeing support.

To get in touch with the team ring 01483 444304 or for more details visit