Experience Guildford are delighted to announce the finalists of each of the categories below.
The final winners will be announced at a special ceremony at the Yvonne Arnaud Theatre on Monday 5 September, along with the winner of the ‘Shining Star’ category, offering managers of individual stores or businesses the chance to nominate their staff members who they feel should be recognised for great service.

Experience Guildford announces this year’s
Customer Service Awards shortlist

For the last six weeks, residents and visitors to Guildford have been voting for the businesses in the town that they feel go the extra mile in terms of providing great customer service as part of the Experience Guildford Customer Service Awards. Now in their ninth year, the awards have become a key calendar event of the town, highlighting businesses that consistently put their customers first and covering the full retail and leisure mix.

We have more finalists than we have ever had, this is due to the number of votes that were tied. In no particular order the finalists for this year are:

Coffee Shops

Sicool, The Hideaway Café, Fresco Deli Kafessen, Caffe Nero (House of Fraser)

Food On the Go

Meat the Greek, Fuel Juice Bar, T4, Dolce & Salato, Kallie’s Deli, Taco Bell

Hair & Beauty

Mary Ann Weeks at Aveda, Sanrizz, John Carne Hairdressers

Health & Fitness

Turnfit, Food for Thought, The Glasses Shop, Boots Opticians

Leisure & Lifestyle

Yvonne Arnaud Theatre, Unplug & Play, G Live

Professional Services

Virgin Money, Cavender Estate Agents, Lloyds Bank

Pubs, Bars & Nightclubs

The Star, King’s Head, 3 Pigeons

Restaurant Independent

Blue Sardinia, Thai Terrace, Olivo

Restaurant National

Giggling Squid, Pho, The March Hare, Yo! Sushi, Itsu

Retail Independent

Kowalski Delicatessen, The Bear Garden, Ben’s Collectors Records

Retail Large

Waitrose, Marks & Spencer, Anthropologie

Retail Small

Lush, Loaf, Bravissimo

Service Provider

Guildford Town Centre Chaplaincy, White Lion Walk, The Guildford Institute, The Friary Guildford