The Customer Service Awards are back!

Experience Guildford Customer Service Awards return this summer to champion and reward those businesses that consistently go the extra mile to serve their customers.

Experience Guildford, the town centre’s Business Improvement District, is delighted to announce the return of their Customer Service Awards and the opening of voting lines on 9th June. After a two-year covid imposed break, the awards represent the perfect opportunity to recognise and reward those individuals and businesses in the town that have consistently delivered outstanding customer service, in the face of some of the most challenging trading conditions.

Make sure your voice is heard and help us to recognise and reward our retail heroes by voting for your favourite.

Winners will be chosen by a combination of mystery shoppers and your personal experiences.

As an added incentive, when you vote for your favourite retailer, restaurant, eatery or service provider, you could win £250 in vouchers to spend in Guildford.

Voting is easy! Simply complete the form below.  Voting opens on Thursday 9 June and you have until midday Sunday 24 July to get your nomination in.

The three businesses with the highest number of votes for each category will then be shortlisted. Following this, the three shortlisted businesses will be reviewed by an independent judge and ‘Secret Shopper’ before the final winners for each category are announced at an awards ceremony at the Yvonne Arnaud Theatre on Monday 5 September.

Commenting on the awards and why the public should get behind them and vote, Amanda Masters, Chief Executive of Experience Guildford says:

“It would be an understatement to say that the majority of our businesses have experienced some of their toughest trading conditions over the past 24 months, but it is also a statement that we should never forget. Our high streets may have changed during this period, but the resilience and character of the businesses that operate within them has remained steadfast. Through difficult times, our businesses have stood up to the challenge, consistently offering outstanding service and hospitality, and now, more than ever, we want you to join us in rewarding this resilience.

“We’re therefore delighted to present the eighth annual Experience Guildford Customer Service Awards, and urge all residents and visitors to the town to get behind the awards and cast their vote.”

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