The Front of House Supervisor is vital to the success of our business. Here at G Live, it is an exciting, fast-paced environment with a variety of shows, plays, music and comedy, as well as some community productions. We also host events including conferences, party nights, ticket dining events, and corporate functions.
Trafalgar Entertainment connects people through creative, innovative experiences by providing inspiring entertainment for everyone for life. At G Live, we are now recruiting for Front of House Supervisor. Shifts are flexible/variable and include evenings, weekends, and holidays.
As the postholder is responsible for:
- Welcome guests with a personable and genuine touch.
- To directly assist the Duty Managers, ensuring smooth operation.
- Outstanding knowledge of the venue, ready to answer questions guests may have.
- Undertake training and development relevant to the successful execution of the job role.
- Assist Duty Manager with the induction and training of new team members.
- Identify any Health and Safety risks in the venue and report them appropriately.
- To understand and have a working knowledge of all current Health and Safety legislation, licensing regulations and Food Hygiene legislation.
- Effective supervision of G Live’s Guest Experience operation, casual staff and volunteers, working alongside the - - --Hospitality Supervisors ensuring the highest standards.
- Delivery of allocated events including the preparation of equipment, room setups and correct storage of equipment.
- Understand Stage Door and provide break cover.
- Assist with Fire Evacuations and take part in regular drills.
- Liaise with customers to ensure all upselling opportunities are realised.
- Keep front of house areas tidy to ensure the venue is a safe place for both employees and customers.
This Job Description is not an exhaustive description of your duties. You will be required to adopt a flexible approach - to your role and responsibilities. From time to time, you may be required to undertake such alternative or additional - duties as may be commensurate with your skills, experience, and capabilities.
About You
- A creative professional with significant experience in the theatre, music or live-entertainment space, you’ll be a self-motivated, engaging and dynamic leader.
- Commercially savvy, enthusiastic and capable of influencing others (including senior members of the TE team and third-party producer clients) you’ll be energetic, proactive, results-focussed and creative in your approach.
- You’ll be resilient, able to communicate clearly and excellent at forming working relationships with others.
For You
⭐Discounted theatre tickets
⭐Training and development plans
⭐Hundreds of savings across retailers with TE&ME
⭐Flexible hours
⭐Access to mental health resources
⭐And much more...
