Please note this is a Full-Time position —We do not offer sponsorship.
iStore is one of Apple's largest Resellers and Authorised Service Providers with stores across the UK. We understand that delivering a great customer experience can only be achieved with exceptional people, and at iStore, we're constantly seeking individuals who can truly make a difference.
To apply, please submit your CV and a Cover Letter. Please note that only applications including both a CV and a Cover Letter in the supporting documents section will be considered.
iStore is seeking enthusiastic, tech-savvy individuals eager to start their careers in an Apple-led environment to join our team as a Sales Advisor. As an Apple Expert, you will provide professional advice to our customers, assist them with their technology needs, offer product knowledge, and ensure a positive shopping experience.
Ideal Candidate:
Passionate about technology in general, especially Apple products and computers. Eager to learn and develop skills in a fast-paced environment. At iStore, we believe in investing in our employees, that is why we offer the following:
- Complete Training: Receive comprehensive training in Apple products and customer service through the official Apple training portal, all provided by us.
- Globally Recognised Qualification: Earn the title of Apple Champion+, a qualification recognised worldwide.
- Rewards: See your hard work recognised with Personal Monthly Target Bonuses and an Achievement-based Reward Scheme.
- This is a fantastic opportunity for everyone, no matter the level of experience, to gain knowledge and hands-on experience to start an exciting career in the dynamic field of IT.
Key Responsibilities:
- Greet and assist customers with enthusiasm and provide personalised recommendations based on their needs.
- Demonstrate and explain product features and benefits.
- Handle customer inquiries and resolve issues in a professional manner.
- Process sales transactions accurately and efficiently.
- Maintain a tidy, clean and organised store environment.
- Learn and stay informed about the latest tech trends and product releases.
- Book repair appointments with customers over the phone or in the store.
- Flexibility with your schedule as work hours will be based on business needs during store opening times
- Collaborate with team members to achieve sales targets.
- Ensure full compliance with Apple and iStore procedures.
Key Qualifications:
- A good understanding of computers, phones and technology in general.
- Ability to qualify as an Apple Champion+.
- Strong people skills and a talent for problem-solving.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced retail environment.
- Customer-focused approach with a positive attitude.
- Maintain a friendly and approachable demeanour.
Pay Range:
£22,000 - £27,000 per year— depending on qualifications gained and performance. Made up of: Hourly rate, Qualifications, Personal bonuses.
iStore is an equal-opportunity employer. We encourage all individuals from all backgrounds to apply.
