Retail Supervisor

Part Time

Hour Rate: £12.15

Searching for your next adventure? Looking to join a growing company with great prospects? Then come and join one of the UK’s largest outdoor retailers as a Retail Supervisor.

Please note this role is 24 hours per week working on a rota basis. You will be required to work some weekends.

As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor is joined by Runners Need and Snow + Rock to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!

How will you make an impact?

As a member of our retail team, you’ll be working alongside like-minded people and our ever-growing customer base. Day-to-day you can expect to be:

Delivering a high level of customer service including resolving customer concerns

Providing customers with a range of specialist services such as boot fits, IMBOX, gait analysis etc

Onboarding and mentoring new colleagues

Developing leadership competencies and operational expertise using our eLearning system and People and Product Development Team

Performing key holder duties such as opening and closing the store

Ensuring a safe and compliant working environment by taking personal responsibility for health and safety and store policies and procedures

Leading the team in the absence of the Store Manager and Assistant Store Manager

Coaching colleagues to achieve a high-performance culture and improve service and selling skills

Assisting with administration and compliance duties

You’ll fit right in if you have:

A passion for providing excellent customer service

Experience managing and developing a team

Strong organisation skills with the ability to multi-task

An understanding of how a store operates

What’s in it for you?

Colleagues make a company, so we believe in offering a total reward package that’s more than just base salary. As part of the O&CC team you’ll receive:

Base salary of £12.15 per hour (9.85 for under 21’s)

Bonus of up to £750 per annum (in proportion with hours worked)

40-60% discount across our range of products

Up to 33 days holiday (in proportion with hours worked) with the option to purchase additional holiday

Company pension scheme

Access to Perkbox, allowing you to save money all year round. Whether it’s supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle.

Applications from all genders and backgrounds are encouraged.

Posted: 19 days ago

Cotswold Outdoor

2-3 Friary Street, Guildford

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