Shopmobility reopens on Wednesday 14th April 2021 at 10.00am with equipment return by 4.30pm. We will be open 3 days a week in April on Wednesdays, Thursdays and Fridays.

What is Shopmobility?

Shopmobility is a service run by Age UK Surrey and supported by Guildford Borough Council. Shopmobility provides a selection of manual and powered wheelchairs and scooters to anyone of any age group who experiences difficulty walking around Guildford Town Centre. This could be as a result of a permanent or temporary disability, frailty, accident or illness.

Who can use Shopmobility?

You do not have to be registered disabled to use the scheme; anyone who finds it difficult to walk around Guildford Town Centre can use Shopmobility. There will always be a member of staff on hand to welcome you to the centre and give you full instruction on how to use the mobility vehicle. There is a practice area in which to familiarise yourself with the vehicle. By prior arrangement, you can be met at a pre-set point if you are travelling by taxi, bus or train. On your first visit to Shopmobility (Guildford), you will be required to provide evidence of your identity i.e. driving licence, benefit book, passport etc.

Where is Shopmobility?

Shopmobility (Guildford) is situated on level 3 of Bedford Road Car Park with access from the Laundry Road and is well signposted from the outskirts of the town. Toilet facilities are sited within the car park. It has its own free of charge car parking area alongside the office. A pedestrian ramp leads directly to the Friary Shopping Centre and other areas of the town.

When is Shopmobility open?

From Wednesday 14th April 2021 Shopmobility will be open 3 days a week – Wednesday, Thursday and Friday with a view to opening more days in May.  From 10am – 4.30pm. Please note that  2 forms of identification are required to register for the scheme; a driving licence or passport (one showing full address).


Our charges are as follows:

£7.00 single visit

£30.00 for 6 months registration

£50.00 for 12 months registration

Pre-booking is essential call 01483 453993 or email

Free parking near ramp leading to Friary centre.

For more information on Shopmobility please click here