Location: Guildford, England

Contract Type: Full Time

Department: Customer Care Assistant

Pay: £8.25 – £10.00

Position Description:

Are you looking for a challenging job with plenty of career development opportunities? Here, at McDonald’s, we offer a role in which you will work within a team to continually provide the quickest and highest quality experience for our customers! What you may not have seen, if you have visited any of our restaurants before, is the variety and scope of the roles we offer. Having a selection of different stations means we can tailor your experience at McDonald’s to what suits your personality and characteristics. We are adaptable and understanding to each of our employees needs and will take this into consideration when positioning you. The variety also means no two days are the same, one day you may be working on the till area, other days on the beverage cell, the fry station or in the kitchen.

We have openings in our franchise branch, operated by a local business person trading under the McDonald’s name. What does this mean for you? One of the many perks is a tighter working community! Refer to additional information for more details.

Some of the benefits of working with us are: a free meal every shift you work, fortnightly pay, progression opportunities; world class training; pension and private health care after 3 year’s service; guaranteed hours contracts of 4, 8 & 16 hours, meaning your hours are guaranteed to you each week.

Position Requirements:

Quite simply, you’ll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with both internal and external customers, creating positive experiences. Having the ability to be productive and thrive under pressurised conditions is key.

Position Attributes:

• Naturally friendly, courteous, accommodating behaviours and the ability to use initiative in testing situations.
• Effective communication skills such as active listening, face-to-face verbal communication and eye contact are a must.
• We place lots of emphasis on understanding the importance of maintaining high standards of quality, service and cleanliness.
• Maintaining positivity and high energy levels whilst working both efficiently and productively is essential.
• We also have high expectations on smart and clean appearances.

• TRAINING and support

  At McDonald’s we believe in opportunity for everyone, and Training & Development is something that is paramount within our restaurants. The digital training guides we have created and made available solidify your learning and make it easier for you to progress in your careers. The training continues even after your first few months with us, and we have various online resources which can be used to progress further within the business.

  WHY work here

  Our values show what matters most to us and tell the world what McDonald’s stands for. Our McFamily live by them every day across the world, from colleagues working in restaurants right through to the farmers in our supply chain. We’re always evolving to meet a changing world, and our core values and commitment to them define who we are and guide everything we do.